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It helps to include your iPhone or iPad model, the iOS version and the OweMate version (under Version in OweMate’s Settings).
Common questions
How do I restore OweMate Pro on a new iPhone or iPad?
Sign in with the same Apple Account you bought Pro with, open OweMate, then go to Settings and tap Restore Purchases.
My iPhone and iPad aren’t syncing.
Make sure both devices are signed in to the same Apple Account, iCloud is turned on for OweMate (Settings → [your name] → iCloud), and both are online. Changes usually appear within a minute.
Why don’t I see AI-written reminders?
AI-written reminders need an iPhone with Apple Intelligence turned on (Settings → Apple Intelligence & Siri). On other iPhones, OweMate gives you a ready-made message in the same tones.
How do I change the name my reminders are signed with?
Open Settings in OweMate and edit your name. It’s used to sign reminders, photo cards and statements.
How do I change my ad privacy choices?
In the EEA, UK and Switzerland, open Settings in OweMate and tap Ad Privacy Options. Anywhere, you can turn off tracking in iOS Settings → Privacy & Security → Tracking.
How do I delete my data?
Delete people or transactions in the app. Deleting the app removes it from that device, and you can remove the iCloud copy in iOS Settings → [your name] → iCloud → Manage Account Storage → OweMate.
How do I get a refund?
Purchases are handled by Apple. Request a refund at reportaproblem.apple.com.
Policies
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